Data retention policy

This policy explains how long Arovon retains different types of data and what happens to your data when your account is closed.

Uploaded files

Original uploaded files are retained for 90 days after upload. After 90 days, they are deleted from storage. Extracted product data is retained as long as your account is active.

Activity logs

Activity logs are retained for 90 days and then deleted.

Account data

Account information is retained until you request deletion or close your account. After account closure, data is deleted within 30 days.

Requesting early deletion

You can request deletion of specific files or all account data at any time by contacting support. Requests are processed within 30 days.

RFQ Automation data

RFQ records, quote drafts, and related metadata are retained while your account is active. Attachments follow the same rules as other uploaded files unless your agreement states otherwise.